Building customer partnerships
When a Dealer approaches us with a material handling challenge for their end-customer, we treat it with the utmost confidence from pre-sale to delivery. Our reputation is our biggest strength and we regard these values of transparency and integrity as vital to our business.
As a market leader of bespoke electric material handling solutions, we are trusted by a network of forklift dealerships and their clients. Our reputation across the Dealer network is founded on product quality, transparent service and business integrity.
Our Dealer network throughout the UK is ever-expanding. Contact email@example.com if you have a material handling requirement.
Our process from enquiry to delivery
New customer enquiry and rules of engagement agreed
Specification, requirements and objectives discussed with the customer and a draft outline agreed
Site survey to validate the application, environment and operational processes
Quotation produced within 3 working days. Highly complex solutions may take longer
Review of proposed solution within the customer
Amendment of Roburtrucks solutions and quotation if necessary
Approval of customer quotation and site survey
Process of final order and confirmation of estimated delivery date
Build update provided to the customer during manufacture
Pre-delivery inspection (PDI) completed
Delivery or collection arranged
Follow up with the customer to ensure customer satisfaction